Consumer FAQs

Frequently Asked Questions by Consumers on Filing a Complaint:

Q: How can I file a complaint?

A: There are several options when filing a complaint:

• Complete an online complaint form (preferred method)
• Write to the Board:
  
  NCBOP, Investigations & Inspections
  PO Box 4560
  Chapel Hill, NC 27515-4560
  
  
• Call 919.246.1050
  
  
• Fax a description of your complaint to 919.246.1056
  
  
• Email your complaint to complaints@ncbop.org
  

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Q: How can I file a complaint about a technician?

A: Follow the same procedure as above.

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