Additional News
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ALERT: PHISHING ATTEMPT TARGETING NC MEDICAID DME/PROSTHETICS & ORTHOTICS SUPPLIES PROVIDERS
MARCH 22, 2024
On March 22, 2024, NC Medicaid received notification of email phishing attempts targeted at Durable Medical Equipment/Prosthetics & Orthotics Suppliers (DME/POS) providers. The email appears to be from NC Medicaid, complete with the NC DHHS name and logo, and offers a link requiring the provider to verify information to avoid revocation of their license.
NCTracks sent the message below to all providers this afternoon. Please feel free to share with your members.
ALERT: Phishing Attempt Targeting Medicaid Durable Medical Equipment/Prosthetics & Orthotics Suppliers Providers
All providers should be aware and vigilant of phishing attempts.
NC DHHS has received notification of an email phishing attempt targeted at Durable Medical Equipment/Prosthetics & Orthotics Suppliers (DME/POS) providers. All providers should be aware and vigilant of phishing attempts.
The email appears to be from NC Medicaid, complete with the NC DHHS name and logo, and offers a link requiring the provider to verify information to avoid revocation of their license. Providers should NOT click on the link or follow the instructions of this phishing email.
For DME/POS providers, NC Medicaid requires certification, not licensure. Even when licensure is required, NC Medicaid does not have the authority to “revoke” a license issued by an external licensing board.
When a credential on the NCTracks provider enrollment record requires attention, NCTracks will send a notification to the provider through the NCTracks Provider Message Inbox detailing the actions needed to maintain participation. The Office Administrator of record may receive an email notifying of the message added to the Inbox, but neither NC Medicaid nor NCTracks will send an email offering a direct link to update a provider record.
If providers have been targeted by this phishing attempt, we recommend they contact their own Privacy / Security Officer and follow their agency’s protocols for such an attempt.
Contact:
• NCTracks Call Center: 800-688-6696
• Provider Ombudsman: 866-304-7062 -
BOARD TO FILL VACANCY FOR SOUTHEASTERN DISTRICT BOARD MEMBER POSITION
MARCH 12, 2024
Board President Andy Bowman announced at the Board’s March 12, 2024 meeting that he will be leaving Board service to a accept a professional and personal opportunity in Virginia. Board members and staff are grateful for Dr. Bowman’s eight years’ of superlative service to the Board and the citizens of North Carolina. He will be deeply missed.
The Board of Pharmacy welcomes applicants for the soon-to-be vacant Southeastern District Board Member position. The Board will consider candidates to fill the remainder of that term, which expires on April 30, 2026. The following procedure will be used to fill the vacancy:
1. Eligible Pharmacists. A pharmacist who holds an active North Carolina license to practice pharmacy and who resides (residential address, not work/practice address) in one of the counties comprising the Southeastern District: Beaufort, Bladen, Brunswick, Carteret, Columbus, Craven, Cumberland, Duplin, Greene, Harnett, Hoke, Johnston, Jones, Lenoir, New Hanover, Onslow, Pamlico, Pender, Pitt, Robeson, Sampson, Scotland and Wayne Counties.
2. Nomination Process. Interested pharmacists shall submit the following materials to the Board’s Executive Director, Jay Campbell, by 5 p.m. Friday, April 26, 2024: (1) a letter of interest and any written materials the pharmacist wishes the Board to consider; and (2) the signatures, legibly printed/typed names, and North Carolina pharmacist license numbers of ten (10) other pharmacists residing in the Southeastern District supporting the pharmacist’s candidacy.
These materials may be submitted by U.S. Mail (to arrive at the Board by close of business April 26, 2024), electronic mail jcampbell@ncbop.org, or facsimile transmission (919-246-1056). To avoid any candidate materials being overlooked, the interested pharmacist should also contact Executive Director Jay Campbell by telephone (919-246-1050) and advise that candidate materials have been mailed, e-mailed, or faxed.
Note: The current members of the Board of Pharmacy may nominate candidates, but will do so only if no or only one candidate self-nominates.
Board staff will review all materials received by close of business Friday, April 26, 2024, to confirm the candidate’s eligibility and that the nomination is supported by ten (10) pharmacists residing in the Southeastern District.
The Board will consider the candidates at its meeting on Tuesday, May 21, 2024.
Any pharmacist with questions about Board Member service or the nomination/selection process should contact Executive Director Jay Campbell by phone (919-246-1050) or email jcampbell@ncbop.org.
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NC Association of Pharmacists Medicaid Provider Enrollment Toolkit
MARCH 6, 2024
On January 8, 2024, North Carolina Medicaid began allowing pharmacists, who provide care and prescribe medications via statewide protocols put in place by SL 2021-110, to enroll as healthcare providers. (For general information about those SL 2021-110 authorities, see this guidance document). Prior to this date, and since 2018, clinical pharmacist practitioners, working under a collaborative agreement, have been allowed to enroll as NC Medicaid providers.
The Board of Pharmacy plays no part in the enrollment process. But the North Carolina Association of Pharmacists (NCAP) provides an online resource to assist pharmacists in navigating the provider enrollment process. The resource includes an informational webinar, access to SL 2021-110 authorized state-wide protocols, enrollment requirements, screen shots and information to avoid hard stops and ensure successful submission; as well as information regarding Medicaid post-submission communications and requirements prior to being granted your provider approval. The NCAP resource also provides medical claim submission instructions for Medicaid Direct and the Medicaid Managed Care Organizations. The resource is available here.